Advanced Exchange Radio Deposit
Advanced Exchange vs Return for Exchange
Did you receive a troubled radio? Do you not have the time to wait for yours to be sent back for repairs or replacement? Purchase an advanced exchange radio today! We'll look up your original order and prepare a replacement radio to be sent as soon as possible. Once we receive, inspect, and test your troubled radio we will refund this deposit payment in full. It's that easy!
We are very sorry for any inconvenience this may have caused. Please be assured we will do whatever it takes to resolve the issue quickly. We appreciate your patience and greatly value your business.
- You must still be within our 30-day or extended warranty (if purchased separately) period. If you are out of warranty you may contact www.navrepair.com for a quote to have your radio repaired.
- You must contact our Support Department to try basic troubleshooting steps before ordering an advanced exchange. Most of the time issues can be easily resolved by over the phone/email tech support.
- "Like for Like" exchanges only. You cannot use this service to upgrade to a different radio.
- Troubled radio must be shipped back to us within 14 days of replacement radio's arrival to be eligible for the $500 deposit refund.
Please fill-out and include our Advanced Exchange Authorization Form with your troubled radio return.